Kath's Catering

Privacy Policy

Last updated: 14 October 2026

Kath's Catering (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to our website at https://www.kathscatering.com.au and to the catering services we provide.

We handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

Kath's Catering is a catering business based in Perth, Western Australia.

The information we collect

Information you give us

When you contact us or request a quote through our website, by email or by phone, we may collect:

  • Your name
  • Your email address
  • Your phone number (where you choose to provide it)
  • Details about your event or order, such as the occasion, date, guest numbers, menu preferences, and any dietary requirements or allergies you tell us about
  • Any other information you include in your message or share with us during the quoting and ordering process

Providing dietary or allergy information is your choice, but it helps us cater safely and to your needs.

Information we collect automatically

When you visit our website, we may automatically collect technical information such as your device type, browser, IP address, the pages you view, and how you found us. We collect this through cookies and similar technologies (see “Cookies and analytics” below).

We do not collect sensitive information (such as health, religious or similar details) beyond the dietary and allergy information you choose to share with us for catering purposes.

How we use your information

We use your personal information to:

  • Respond to your enquiries and prepare quotes and timelines
  • Plan, prepare and deliver your catering order, including meeting dietary and allergy requirements
  • Communicate with you about your event or order
  • Process bookings and payments
  • Keep records of our dealings with you
  • Improve our website, menu and services
  • Comply with our legal obligations

We will only use your information for the purpose you gave it to us, or for a related purpose you would reasonably expect, unless you agree otherwise or the law allows or requires it.

Marketing

If you have given us your details, we may occasionally contact you about our catering services, seasonal menus or offers. You can opt out at any time by replying to any message or emailing us at info@kathscatering.com.au, and we will stop sending you marketing communications.

Who we share your information with

We do not sell your personal information. We may share it with trusted third parties who help us run our business, including:

  • Our website hosting and form providers
  • Email and communication service providers
  • Analytics providers (see below)
  • Payment processors, where you make a payment
  • Professional advisers such as accountants, where reasonably required

We only share what is necessary, and we expect these providers to protect your information and use it only for the services they provide to us. We may also disclose information where required or authorised by law.

Cookies and analytics

Our website uses cookies and similar technologies to help it work properly and to understand how visitors use it. We use Google Analytics to collect anonymous, aggregated statistics about website traffic and usage. This helps us improve the site.

You can control or disable cookies through your browser settings. If you disable cookies, some parts of the website may not work as well.

Maps and third-party content

Our website may display an embedded map provided by a third party (for example Mapbox) to show our location. When these features load, the third-party provider may receive technical information such as your IP address. Their use of that information is governed by their own privacy policies.

Links to other websites

Our website links to our social media profiles (such as Facebook and Instagram) and may link to other third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

Storing your information overseas

Some of our service providers, including analytics and hosting providers, may store or process information on servers located outside Australia. Where this happens, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

How we protect your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. This includes secure systems, restricted access and secure disposal of records we no longer need. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to keep your information safe.

How long we keep your information

We keep your personal information only for as long as we need it for the purposes described in this policy, or as required by law (for example, for tax and record-keeping obligations). When we no longer need it, we take reasonable steps to securely delete or de-identify it.

Accessing and correcting your information

You can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Please contact us using the details below. We will respond within a reasonable time. There is normally no charge, although in some cases a reasonable cost may apply for providing access.

Children's privacy

Our services are directed at adults arranging catering. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

Making a complaint

If you have a concern about how we have handled your personal information, please contact us first using the details below so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last updated” date shown at the top. We encourage you to review it periodically.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:

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